What’s different about our maintenance plan?
Not all plans are the same, many web designers offer maintenance plans as a method to hook you in perpetuity to a plan with little evidence that anything is being done at all. No workpapers [...]
How does the maintenance plan work?
Afer we conduct a free inspection of your site we analyse gaps and draw up a list of at least 20 maintenenance tasks to be performed on a monthly basis. We advice you on any [...]
How do I get support on your plan?
Getting support is easy when you sign up for our maintenance plan. You will receive a customer ID at the start of service which you can use when raising a ticket on our support page. [...]
Do you offer more advanced support?
Absolutely, we regularly work on technical areas of WordPress when extra support required. This can range from extra features like media players and reporting tools, to content changes, ecommerce fixes and database work. We have [...]
Do you provide any training services?
Yes, we provide WordPress training in several areas including on how to perform page/post updates, eCommerce updates, reporting in WordPress, WordPress maintenance, basic SEO, Google Ad campaigns and security. Training is customised to your website [...]
Who is required to take security awareness training?
Awareness training is required for any staff member, contractor, temp employee who accesses computer systems on your network. Vendors may also be required to take training when they have standing access to your systems or [...]
When is cybersecurity awareness training required?
Awareness training is a requirement for companies that follow a security framework like ISO 27001, PCI-DSS, GDPR, HIPPA, NIST and several others. If you're holding personal data on even a thousand customers, it's highly likely [...]
Whats unique about our training
Each company we engage with has different needs and different stages in maturity of their security awareness program. We customise our training offerings around these needs and apply targeted training based on a risk based [...]
What topics do we cover in our security awareness training?
We cover key topics in security awareness including ransomoware, phishing, data handling, GDPR requirements, remote working risks and data breach case history. We also look at existing in-house policies and incorporate them into training coverage. [...]
How long will it take to build a site?
On average work will take about 6-8 weeks to build a fully operational site. This can sometimes vary depending on the quantity of items needed for the store, product variations and imagery available.
