Case Study Example 1
A national provider of fasteners and tools recently requested help from us with maintenance of their WordPress site after the departure of their website administrator. They requested that plugins be updated along with over 800 products plus variations in their online product catalog. They also requested 4 days of onsite training for two of their in-house team on maintenance of the site, page & product updates and order processing & refunds.
The website theme files were carefully rebuilt as the site had not been updated in quite awhile and had become unstable with several error messages. 38 plugin updates were applied 1 by 1 and expired licenses were renewed for plugins.
Some users were removed from the admin group and products with missing attributes such as images, descriptions or prices were updated.
Several other new plugins were installed such as spam control, web app firewall, WooCommerce order analytics, Google analytics and others to giver better transparency for site performance.
The cumulative effort also enabled their Google campaign ad to serve 95% of their products vs 45% before as missing product data was resolved.